Wednesday, November 7, 2007

Work SUX

So today I got dinged by my former boss and my new boss b/c I was told that I was not being forthcoming enough with information (wasn’t copying my boss on e-mails), which was creating problems b/c she doesn’t want to micromanage me. Now, in MY mind, cc’ing your boss on every fucking e-mail you send is a form micromanaging. If you think I can’t handle something as simple as correspondence then maybe I’m not the person you should’ve put in the position, ya feel me? They don’t see it that way, therefore that is not the way things are.

Secondly, I was asked to send a letter of apology to student who were erroneously awarded funds they were not eligible to receive because, as in their previous year, they didn’t meet the academic criteria to receive their grant. For the past 3 months we’ve been attempting to collect back, but it only became relevant when they were not able to register for spring classes. We were able to find funds in order to pay for this mistake, which meant students were not out any personal funds. The letter explains this, and my line is:

While we are working on updating our processes in order to prevent further errors, it is our sincere hope that our amnesty will undo any stress or hardship this situation may have caused. You can always find information regarding the terms of eligibility for all financial aid on our website.

Y’know, thinking that since they know what GPA they must have to get the grant, and they took the money and ran (like if an ATM suddently spits out $500 and you just grab and go), I want them to realize that these funds come with responsibility. My boss wants me to say:

I apologize for the error and for creating undue stress on you.

Undo stress on THEM!??! I was the one freaking out b/c our antiquated bs system doesn’t administer this STATE program correctly! I was the one doing all the work trying to collect the money! Why is it that instead of changing our system, because this happens every freakin’ year, we’re just creating a fall guy to write bullshit letters? WTF? I was then lectured about humility and taking ownership of mistakes. No mention of my ideas to fix said situation.

Thirdly, I was told that it was noted that during our Tuesday counselor meeting, I expressed how many e-mails I had to get to (b/c I had taken Friday and Monday off). I did not announce this, just small talk w/one of the counselors at the table. I was told that this is poor form for a supervisor, and I was also reprimanded for was looking at my watch! Apparently I was making it seem like my time was worth more than their time.

This exec team is awful. I was able to get a few points in, but they just kept double-teaming me. This is going to be soooo difficult for me. I do not respect these people, and I have no idea how I’m going to fake my way through that. I don’t know if I can.

1 comment:

Crystal Gable said...

it sounds like they really don't deserve you. do you have to stay in this job? It sounds awful.